The customer is always right. Or so the saying goes. Apparently the saying has gone right
Pizza toppings can be very personal. Dominos says no changes to artisan pizzas. (Photo credit: Wikipedia)
out the window at Domino’s.
The pizza chain has created a new line of Artisan pizzas. One of the things that makes these pizzas different is you can’t make any changes.
It’s an odd concept in a world where everything seems to be customizable. Pizza is one area where many people have an opinion regarding toppings. What makes a pizza amazing for one person, there is just as likely another person in the family who would never eat those topping combinations.
Letting people choose has been the cornerstone of most food establishments. Especially with so many allergy and dietary restrictions people deal with, they want specific food prepared the way they want.
If that’s the case then Domino’s might not be for you. Their ad pitch is they spent so much time in research and development to create these pizzas and the flavor profiles you shouldn’t change it.
In essence they are telling you they know better than you do what you will like. If you don’t agree then you shouldn’t order this pizza because they won’t make changes.
I’ll be honest and say I haven’t tried them. One of my biggest hesitations would be if no changes are allowed, I would question how they are prepared. Are they pre-made so it would be difficult to make the change?
I don’t know but would love to know what you think. Have you tried them and are they that unique it would be a crime to alter them? Also do you think it’s a good business idea to tell your customers you know better than they do regarding what they should eat? Let me know!
You can connect with me on Facebook, Twitter and mc.sandymiller@gmail.com
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Sandy Miller has been helping clients with marketing and advertising projects for over 15 years. In that time I have seen lots of changes but nothing as exciting as the introduction of social media. |
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I agree sounds pre made. Tried one at a friends party and it tasted like a digorno. Even worse than regular dominoes which is pretty bad anyways.
Read my comment and reply
I work at dominos and they are not premade. We stretch a small dough into a square and top it when its ordered. The reason they say you cant change it is because they are supposed to be perfect the way they are. And believe me they are aggrivating to make on a busy friday! But yes they are not premade and made to order like everything else. I doubt they will say no if you ask to make a change though!
Hi,
I really appreciate a comment from someone who works there and can give the inside scoop. You did make me me more willing to give them a try!
Your welcome
personally the best to me is spinach and feta, or the chicken carbonara hope u have a good experience!