Anyone that has flown recently is no stranger to the added hassles that come with air
travel. Some things are just part of the post 9/11 world that we have to adjust to as the new reality.
Other things are a factor of the economy. Airlines are forced to fit in more seats to make a profit. As a passenger I know this but it doesn’t always make it easier to deal with.
Last week I was flying Virgin Air to London. Leaving from Newark NJ meant a 6 hr flight to London and 8 hrs back. I have to say that Branson’s Virgin Air does try to make these long flights as bearable as possible. They offer a “survival kit” to give you a blanket, pillow, eye mask, ear plugs and even a tooth brush to freshen up.
The crew serves meals, snacks and drinks all to make the time go quicker. Along with that each passenger has their own television screen to watch whatever movie you choose or to see TV shows or hear music.
All these things are nice ways to pass the time. They also cost the airline money to offer these amenities. But I would like to say there is one thing they could offer that wouldn’t cost them anything and would greatly improve the flying experience for everyone.
I would fly the first airline that would advertise the feature where airplane seats DON’T recline. There is nothing to ruin a flight quicker than having the person in front of you practically lying in your lap for 8 hours.
I was sitting in a row with four seats across and the family in front all reclined their seats which meant there was no place to move in the row behind. This made an 8 hour flight seem twice as long and it didn’t matter how many snacks you were served when you could barely drop your tray table because the seat in front was back too far.
Sir Richard Branson has always been one to do things his own way and this could be his opportunity to set new industry standards.
Do you agree; should airline seats be able to recline when you know it interferes with the space of the people behind you?
Sandy Miller has been helping clients with marketing and advertising projects for over 15 years. In that time I have seen lots of changes but nothing as exciting as the introduction of social media.